Frequently Asked Questions

Products, prices and sizes

What is available?

Our current adult range includes the BNVR Brotherhood Hoodie and the BNVR Check on Your Bros Hoodie. Kidswear and T-shirts have separate categories; styles in those categories are currently unavailable.

What does the clothing cost?

The Brotherhood Hoodie is £40.00 and the Check on Your Bros Hoodie is £39.99. The price on each product page is the current price. Delivery charges and any applicable discounts are shown at checkout before you pay.

How do I choose a size?

The Brotherhood Hoodie is available in XS–3XL and the Check on Your Bros Hoodie in S–2XL. Both current styles are black and have a regular adult fit. Select your size on the product page, then check it in your bag before paying. For help with measurements, contact BNVR.

Orders and delivery

How do I pay?

Payments are processed through Shopify checkout. The available payment options appear at checkout.

Where do you deliver?

UK delivery is available. Other available destinations and delivery charges are shown at checkout. If your destination cannot be selected, contact BNVR before ordering.

How long will my order take?

Clothing is printed to order. Production and delivery are separate stages. Contact BNVR before ordering if you need an estimate for a particular date.

Is delivery free?

A delivery charge applies to the current hoodies. Check the total at checkout before payment; the current range does not have a free-delivery offer.

Returns and order help

Can I return an item?

You can tell us that you wish to cancel within 14 days after delivery, then send the item back within the next 14 days. Customers pay change-of-mind return postage. See Delivery & Returns for details.

What if an item is faulty or incorrect?

Email bnvr7123@gmail.com with your order number and details of the issue. We will help arrange an appropriate remedy. Your statutory rights are unaffected.